Shipping policy

After receiving the order information, Dat Viet Coffee Co., Ltd will process the order within 24 hours and respond to customer information about payment and delivery. Delivery time usually ranges from 3-5 days from the end of the order or by agreement with customers when ordering. However, there are also cases where the delivery is longer but only occurs in the following force majeure circumstances:

  • Company employees will contact customers by phone should not be able to deliver.
  • The shipping address you provided is incorrect or hard to find.
  • The sudden increase in the number of orders of the company made the order processing slow.
  • The company will mostly support transportation costs as a way to take care of its agents. For retail customers if there is a large demand, please contact us directly to agree on the contract as well as shipping fees.